Important focus of the business plan of health insurance,
expanding the supply of services has a major objective: to simplify the
process of policyholders, health professionals and employers /
companies.
Health Insurance: Services to the insured
The physical hosting In 2008, nearly 45
million visits were recorded in the Health Insurance fund. In France,
the National Health Insurance has more than 2800 points home with a
proximity service to its policyholders.
The reception open access
In recent years, hosting open access,
was developed in 2008, more than 17 million people have used an ATM to
make a simple approach as an edition of a certificate of entitlement or
form, theupdate the Carte Vitale, consultation repayments … More than
1,300 ATMs are available as well.
A single number: the 36 46 *
Since July 1, 2008, 36 * 46 is the single phone number to contact her health insurance office. In 2008, more than 27 million telephone calls were handled by call center on 2500 57 service platforms.
A single number: the 36 46 *
Since July 1, 2008, 36 * 46 is the single phone number to contact her health insurance office. In 2008, more than 27 million telephone calls were handled by call center on 2500 57 service platforms.
Health Insurance: On-line Services
About 2.3 million e-mails are received and processed each year by the Health Insurance Advisors.Nearly 3.5 million policyholders have opened their account on ameli.fr. This personal account provides access to the following online services: consulting, real-time repayments or payment of per diem, monthly repayments, counting medical deductibles and participations flat, sending an e-mail alert reimbursement for any new, online ordering of the European health insurance card or a certificate of entitlement, exchange mail with the Health Insurance Fund …
The new online service Ameli-direct is to inform policyholders of the health care system and allows in particular to search and easily find addresses and prices of health professionals and care facilities.
Health Insurance: Services to Health Professionals
Nearly 220 000 professionals (doctors,
paramedics …) now have a personalized account of ameli.fr. Among the
amenities: ordering forms, payment tracking by third-party payer, guards
and penalties, the statement of fees and activity, verification of
patients’ rights and an exchange service by mail the Health Insurance
Fund …
The Portal Pro area proposed for doctors is progressively enriched of new services: payment history, treatment protocol online …
The Portal Pro area proposed for doctors is progressively enriched of new services: payment history, treatment protocol online …
Services to employers / businessesEmployers / businesses also have a bunch of online services on the net-enterprises.
The account AT / MP to view the online
premium rates notified AT-MP and details of their calculation, and take
stock in real time on claims recently recognized impacting future rates.
Note that this service replaces the former employer account, available for some time to companies that were listed.
The accident report for work.
Note that this service replaces the former employer account, available for some time to companies that were listed.
The accident report for work.
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